APM Portal in blank pages

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

The customer did follow the last recommendations but this did not work. They had already done troubleshooting with v 10.7 and then advised to upgrade to 10.8 and again some troubleshooting and recommendations to install the cert but this is still not working.

 

 

Environment

Release : 10.8

Resolution

introscope.webview.enterprisemanager.rest.base=https://xxxx:8081/apm/appmap

Change to 

introscope.webview.enterprisemanager.rest.base=http://xxxx:8081/apm/appmap

Also reset back to original settings on EM and Webview.