Customer has a realm in which /content/* is protected. Customer has created an unprotected realm for /content/subcontent/*, but requests for this resource are unexpectedly protected.
Release : ALL
The unprotected realm resource filter contained an asterisk, but this character is interpreted literally in a realm resource filter rather than being interpreted as a wildcard. This resulted in no requests matching the unprotected realm.
The non-working realm resource filter was:
qa-myhome_AgentGroup/content/subcontent*
The policy server began matching requests to this realm as expected when the realm resource filter was changed to:
qa-myhome_AgentGroup/content/subcontent
Wildcards are valid in rule resource filters, but not realm resource filters. A * wildcard is always implied at the end of any realm resource filter.