Incidents are not able to open via “go to file and go to directory” links in Enforce
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Incidents are not able to open via “go to file and go to directory” links in Enforce

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Article ID: 259038

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Updated On:

Products

Data Loss Prevention

Issue/Introduction

files and folders are not able to open via "go to file , or go to directory links in enforce

Environment

Release : 16.0, 15.8

Cause

new browser security will disable file url links by default. 

 

Resolution

Firefox/Chrome:

right click on the go to file link

select the copy link

open a new tab

paste the copy link in the URL bar

open a new tap and paste the link in the URL bar. 

 

In Edge:

Create a new regkey to enable file URLs on the machine

Computer\HKLM\Software\Policies|Microsoft\Edge

create a new DWORD key

IntranetFileLinksEnabled set the data to 1. 

Close all edge browsers, open a new edge browser and log into enforce UI and try to open with the go to file and go to folder links. 

NOTE: refer to https://learn.microsoft.com/en-us/deployedge/microsoft-edge-policies#intranetfilelinksenabled