Unexpected response status 403 error on running the Import Integration Mapping Job in Clarity
Job Error: Processing Import Integration Mappings.
Exception while import integration mappings for Rally Integration
Org.apache.http.client.ClientProtocolException: Unexpected response status: 403
Release : 16.1.0
Review Splunk logs for 403s and co-relate messages during time that the Clarity Import Integration Mapping job run making the schema requests in Rally.
Items for review:
Update Clarity Integration settings: Clarity > Administration > General Settings > Integration API Key:
Integration Rally API Key - The key that is used to access and retrieve data from Rally
- Rally API Key does not expire
- Rally API Keys obey the permissions of the user that generated them—like using that user’s credentials. Keys are valid as long as the user desires, and can be deleted or reset at any time
- Rally API keys will not authenticate if the username or password has expired
Reference: https://knowledge.broadcom.com/external/article?articleId=10814