Client Automation - How to create a Software Usage task

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

How to enable Metering to see if an Application has been launched/used in X days?

Environment

Client Automation - All versions

Resolution

To achieve that task you need to follow the these steps.

1. Open the DSM Explorer
   
   
2. Browse to the Desired Agent or Group, and expand Group Details->Configuration
   
   
3. Right-click on 'Collect Tasks' and select 'New'
   
   
4. Select 'Software Usage'.
   
5. Click 'OK'
   
   
6. Provide a name for the Task and set the desired scheduling.
   
7. Go to the 'Application' tab.
   
   
8. Click 'Add'
   
   
9. Select the desired app using the drop-down list.
   
10. Uncheck 'Network Drive' unless this is applicable.
    
    
11. Select 'No Action' radio button.
    
    
12. Set the licenses to appropriate number or '32000' which is the maximum.
    
    
13. Click 'Online' tab.
    
    
14. Disable 'Enable Online Software Usage'
    
    
15. Go to the 'Auditing' tab. (You can de-select 'Audit libraries')
    
    
16. Check to enable auditing.
    
    
17. Click ok.(At this point allow the scans to run on machines then proceed)
    
    
18. Under the group 'Group Details' folder, expand 'Software'
    
    
19. Find the item called 'USAGE'
    
    
20. Right-Click on 'USAGE' and select 'VIEW'
    
    
21. Set the Desired Time Span

Additional Information

Do not enable software usage on more than a Few Software Titles and not on too many machines at a time, otherwise there will be slowdown on the DM.