APM Team Center Button in Webview Not Working

Products

• CA Application Performance Management (APM / Wily / Introscope)
• DX Application Performance Management

Issue/Introduction

In the WebView there is "Team Button", Nothing happens when we click on the button.

We have following settings in WV properties file

# Settings WebView uses to find the Enterprise Manager

introscope.webview.enterprisemanager.tcp.host=#.#.#.#
introscope.webview.enterprisemanager.tcp.port=5001
introscope.webview.enterprisemanager.webserver.tcp.port=8443

# URL that points to the root of the Enterprise Manager REST API
# When you use HTTPS, ensure that Enterprise Manager uses a trusted certificate and WebView recognizes the certificate as trusted.
introscope.webview.enterprisemanager.rest.base=http://#.#.#.#:8443/apm/appmap

 

 

Environment

APM 10.8

Resolution

Apply the following changes to the WV properties:

introscope.webview.enterprisemanager.tcp.host=#.#.#.#
introscope.webview.enterprisemanager.tcp.port=5001
introscope.webview.enterprisemanager.webserver.tcp.port=8081

introscope.webview.enterprisemanager.rest.base=http://#.#.#.#:8081/apm/appmap

On the MoM side, uncomment the following in the em-jetty-config.xml file:

  <Call name="addConnector">
    <Arg>
      <New class="org.eclipse.jetty.server.ServerConnector">
        <Arg name="server"><Ref refid="Server" /></Arg>
        <Arg name="factories">
          <Array type="org.eclipse.jetty.server.ConnectionFactory">
            <Item>
              <New class="org.eclipse.jetty.server.HttpConnectionFactory">
                <Arg name="config">
                  <New class="org.eclipse.jetty.server.HttpConfiguration">
                    <Set name="requestHeaderSize">16384</Set>
                    <Set name="sendServerVersion">false</Set>
                  </New>
                </Arg>
              </New>
            </Item>
          </Array>
        </Arg>
        <Set name="port">8081</Set>
        <Set name="idleTimeout">300000</Set>
      </New>
    </Arg>
  </Call>