Local Authentication is not working with LDAP enabled.
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Local Authentication is not working with LDAP enabled.

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Article ID: 258892

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

We  have a couple of users who are not LDAP users and they are unable to login locally even when the user is a super user and the Allow Login
locally setting is set to yes.

The following output can be seen in the catalina.out file with SSORB Security SP debug enabled:

 

Dec 06, 2022 18:03:46.046 (https-jsse-nio-443-exec-9) (SecuritySP) - -------- testing --------
Dec 06, 2022 18:03:46.046 (https-jsse-nio-443-exec-9) (SecuritySP) - IN getUserRoles for testing
Dec 06, 2022 18:03:46.046 (https-jsse-nio-443-exec-9) (SecuritySP) - Getting user model for testing
Dec 06, 2022 18:03:46.046 (https-jsse-nio-443-exec-9) (SecuritySP) - Getting user model by filter from admin domain null
Dec 06, 2022 18:03:46.046 (https-jsse-nio-443-exec-9) (SecuritySP) - Getting user model by filter from admin domain XXXXXXX
Dec 06, 2022 18:03:46.046 (https-jsse-nio-443-exec-9) (SecuritySP) - Got user model: 0xXXXXXXX
Dec 06, 2022 18:03:46.046 (https-jsse-nio-443-exec-9) (SecuritySP) - superUser: union com.aprisma.spectrum.core.idl.CsCAttribute.CsCValue {
boolean boolValue=true
}, allowNoUser: union com.aprisma.spectrum.core.idl.CsCAttribute.CsCValue {
boolean boolValue=true
}
Dec 06, 2022 18:03:46.046 (https-jsse-nio-443-exec-9) (SecuritySP) - Getting user model by filter from admin domain null
Dec 06, 2022 18:03:46.046 (https-jsse-nio-443-exec-9) (SecuritySP) - Authenticating user with external directory server: testing
Dec 06, 2022 18:03:46.061 (https-jsse-nio-443-exec-9) (SecuritySP) -   Getting user by search: CN=testing
Dec 06, 2022 18:03:46.155 (https-jsse-nio-443-exec-9) (SecuritySP) -   search returned no results, no user found

Environment

Release : 10.4.2.

Cause

This appears to be caused by the null domain in the above SSORB Security SP output:

Getting user model by filter from admin domain null

Resolution

This issue has been resolved in 10.4.3.1 with DE493405. Local Users are able to login when the user is a super user and the Allow Login
locally setting is set to yes.