WBS structure in MSP not matching Clarity structure
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Article ID: 258884
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Updated On:
Products
Clarity PPM On PremiseClarity PPM SaaS
Issue/Introduction
WBS structure in Microsoft Project is broken when creating tasks in Clarity while the project was cached in the PRDOCUMENT table.
Steps to Reproduce:
Create a new project with a few tasks (e.g.: 4 tasks).
Open the project in MSP and add the 'WBS' column and verify that the WBS structure is correct.
Save the project back to Clarity without doing any changes (so that a PRDOCUMENT record is inserted for the project).
In the Timeline view, create a few tasks between the existing ones by using quick create (+) as well as Insert Sibling by right clicking an existing task. Check the WBS structure.
Open the project in MSP and add the 'WBS' column.
Expected Results: WBS is correct.
Actual Results: WBS is incorrect and does not match the one observed in the Timeline view.