Remediations tab is missing to manually quarantining Office 365 files

Products

• CASB Gateway

Issue/Introduction

Remediation tab is missing on exposed documents is missing in CloudSOC

 

Resolution

Verify the file has a valid risk type. Only exposed documents with a risk type are eligible for quarantine with the move option.  Risk types include External DLP and Threat Protection such as Malware or VBA Macros.

This is also a requirement in a CASB policy where preserve Content includes Move.

This does not affect DLP's ability to issue a response rule to quarantine with tombstone.

Feature request ISFR-2446  was created to request that all files regardless of exposure type should be eligible to quarantine within CASB.

Additional Information

Techdoc o365 quarantine.