'Atlassian - Jira Service Desk' Gatelet erroneously blocks Google sites

Products

• CASB Gateway

Issue/Introduction

• 'Atlassian - Jira Service Desk' Gatelet erroneously blocks Google sites.

• Sites such as: drive.google.com and gmail.com are being blocked whenever an Access Enforcement Policy is set to block the Gatelet: 'Atlassian - Jira Service Desk'.

Cause

A defect has been determined as the cause.

Resolution

The fix for this issue will be available with CASB release 3.156.