Integration DX APM with Mail Office 365
search cancel

Integration DX APM with Mail Office 365

book

Article ID: 258782

calendar_today

Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We have a client that needs to send alerts by email but the client uses Office365,

Could you send me the prerequisites and steps to carry out the integration, such as which server to point to and other issues to take into account?

Environment

Release : 10.8

Resolution

Please note that when you create a new Notification Action, one of the fields to populate is the Mail Server. 

Create and Configure Notification Actions in the Workstation

In this field, you just need to enter the host, port, and security protocol to the Email Server of your choice.

This action type could send an email to several places:
Regular e-mail address
Already-defined mail list
Group email addresses
Pager gateway, which can trigger a pager

Enter the name of the SMTP host in the SMTP Host field.

How to set up a multifunction device or application to send email using Microsoft 365 or Office 365

The server name appears to be smtp.office365.com. Other details are in the above link.

If using outlook.com. Details are 

POP, IMAP, and SMTP settings for Outlook.com

 

In summary, start with:

Host: smtp.office365.com
Port 587
Protocol: STARTTLS

Please contact Microsoft Support if that fails.