We have a client that needs to send alerts by email but the client uses Office365,
Could you send me the prerequisites and steps to carry out the integration, such as which server to point to and other issues to take into account?
Release : 10.8
Please note that when you create a new Notification Action, one of the fields to populate is the Mail Server.
Create and Configure Notification Actions in the Workstation
In this field, you just need to enter the host, port, and security protocol to the Email Server of your choice.
This action type could send an email to several places:
Regular e-mail address
Already-defined mail list
Group email addresses
Pager gateway, which can trigger a pager
Enter the name of the SMTP host in the SMTP Host field.
How to set up a multifunction device or application to send email using Microsoft 365 or Office 365
The server name appears to be smtp.office365.com. Other details are in the above link.
If using outlook.com. Details are
POP, IMAP, and SMTP settings for Outlook.com
In summary, start with:
Host: smtp.office365.com
Port 587
Protocol: STARTTLS
Please contact Microsoft Support if that fails.