Integration DX APM with Mail Office 365
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Integration DX APM with Mail Office 365


Article ID: 258782


Updated On:


CA Application Performance Management (APM / Wily / Introscope)


We have a client that needs to send alerts by email but the client uses Office365,

Could you send me the prerequisites and steps to carry out the integration, such as which server to point to and other issues to take into account?


Release : 10.8


Please note that when you create a new Notification Action, one of the fields to populate is the Mail Server. 

Create and Configure Notification Actions in the Workstation

In this field, you just need to enter the host, port, and security protocol to the Email Server of your choice.

This action type could send an email to several places:
Regular e-mail address
Already-defined mail list
Group email addresses
Pager gateway, which can trigger a pager

Enter the name of the SMTP host in the SMTP Host field.

How to set up a multifunction device or application to send email using Microsoft 365 or Office 365

The server name appears to be Other details are in the above link.

If using Details are 

POP, IMAP, and SMTP settings for


In summary, start with:

Port 587
Protocol: STARTTLS

Please contact Microsoft Support if that fails.