Strong Authentication service not stopped

Products

• CA Strong Authentication
• CA Advanced Authentication
• CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort)

Issue/Introduction

The following error was encountered while stopping Strong Authentication service using the command './webfortserver stop' in RHEL 8:

Operation stop being performed on Server WebFort Server
Operation failed.
Could not get failure details.TransportException.while connecting to [http://localhost:9743/] Err : create: No Transports Available

Environment

Release : 9.1 SP1

Symantec Strong Authentication

Resolution

As a workaround, the attached webfortserver script can be used to stop the Strong Authentication service.