The SAP R3 connector, after a while we lost the connection with SAP and after restart the connector server the connection is reestablished. We receive this message in Provisioning Manager: ETA_E_0020<RAC>, SAP R3 Account 'account name' on 'SAP Endpoint Name' read failed: Connector Server Read failed: Timed out (ldaps://host:20411)
In the SAP Connetor logs we cannot see anything happening (log 'Sap Connector Endpoint Name'.log:
The provisioning server and jcs are in a vapp and the remote connector server is in windows server.
Release : 14.3 CP3
No errors showing in JCS logs even in DEBUG.
But working with SAP Admins found that in SAP System Logs are receiving the error:
system logs from SAP shows this error indicating a issue in Network of SAP
Connection Error CPIC return code 020, SAP return code 223.
This is a known sap issue commented in SAP Article:
SAP Team had to restart the SAP services.
This is a SAP issue not in IGA