Cannot modify connector for s3 datasource

Products

• CASB Audit

Issue/Introduction

The datasource verifies the details on the edit datasource screen, but when clicking “Update Datasource” it fails with message:

Failed to update datasource

Reference: 22*****8-7**b-4**c-bc75-2*****f4329d

 

 

Resolution

S3 datasources are expected to have a provider field on the back-end.  The providers field was missing as the s3 datasource pre-dated the providers field.

Please contact support with the referenceID number from the error to verify if the providers field is Null and provide resolution.

Additional Information

There reference number will be unique.