Gen Licensing & Support for cloud environment
search cancel

Gen Licensing & Support for cloud environment

book

Article ID: 258411

calendar_today

Updated On:

Products

Gen - Workstation Toolset

Issue/Introduction

If Gen products are installed on a supported platform (for example the Linux IT on a Linux box) but that platform is in the cloud are there any support issues? 

Similarly, if a Gen application is deployed to a supported platform but the platform is in the cloud are there any related support issues?

Environment

Release: 8.6

Component: Gen - Workstation Toolset  

Resolution

Running applications in the 'cloud' has not been tested and is not in the Technical Requirements.

If you choose to run your Gen applications in the cloud (and it works) , then the Support Policy in the Gen Documentation would be the guidance.
Check the section related to Virtualization under: Gen™ 8.6 > Technical Requirements > General Comments