search cancel

'OPMPL003E Error while resolving path' error in UNIX jobs

book

Article ID: 258395

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation

Issue/Introduction

UNIX jobs are throwing the following error:

OPMPL003E Error while resolving path.

 

Environment

Release : 21.0

Cause

This is a problem external to Automic

Resolution

Issue was caused by the use of cyberark and PAM and what user started the agent.

The following troubleshooting was done by system admins:

Linux team restarted agent (logged in via cyber ark), issue persisted.
Linux team restarted agent (logged in via cyber ark), with OPM agent disabled, issue persisted.

Final resolution:
Linux team restarted agent (direct login via putty with root user); Issue resolved.