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Login takes 10+ minutes in stage environment

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Article ID: 258392

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

After importing our prod data to our stage environment when logging in (even with  a local account) it takes over 10 minutes to authenticate and login.  It also take 5+ minutes to pull up anything related to users (administration >user settings>users for example).  I have attached sso logs to this ticket but I need some help in looking at how to speed this up. 

Slow login 

Login hangs 

Environment

Release : 22.2

Resolution

Changed the users dashboard home page to the DA health page with no inventory lists. Engineering identifies inventory lists as causing the slowness.