Some collectors are running out of memory
heapdumps have been generated and Heap Analyzer indicates that the problem could be related to the Baseline engine, below an example:
Release : 10.7.0
The heap dump shows the execution queue for the baseline metric calculating thread has grown too big.
The Collector log has error indicating possibly corrupted baseline db:
1/19/23 03:15:53 AM CET [ERROR] [com.ca.apm.baseline.em.
org.garret.perst.StorageError: Object access violation: java.io.
1) Remove baseline db from Collectors
a) stop collector(s)
b) remove the baseline database, it is defined in the IntroscopeEnterpriseManager.properties, property introscope.enterprisemanager.baseline.database
c) start the collector
2) Disable any custom Differential Controls from Webview > Management
For more information about Differential Analysis feature, see