The Messaging Gateway (SMG) command line interface (CLI) password has been lost and needs to be recovered.
The command line admin account password is synchronized with the admin account password for the Control Center web interface. If admin account password has been lost for the Control Center web interface:
Updating the admin account password in the Control Center web interface will automatically update the command line admin account credentials on the Control Center host
The command line admin account password on a scanner only system cannot be recovered and there is no alternate means of gaining access to the scanner command line to update the local admin account password. To recover a lost CLI admin account password on a scanner only host, the system will need to be reinstalled.