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Performance slowness for drop-downs in the View Options

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Article ID: 258326

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Performance slowness while clicking on the pull-down fields, Periods, Start & End Period under View options in multiple areas such as Staffing Workspace, Projects, Ideas, etc.

STEPS TO REPRODUCE: 

  1. Login to Clarity and Navigate to MUX
  2. Navigate to Staffing --> Staff Grid --> View Options
  3. Change Periods, Start and End Period 

Expected Results: The values in the pull-down should show up quickly and shouldn't duplicate 

Actual Results: There is a lag and values are getting duplicated as there are multiple api calls 

Environment

Release : 16.0.3

Cause

DE68119

Resolution

Sustaining Engineering is currently analyzing.