UIM Installer fails to launch : JRE libraries are missing or incompatible

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When trying to launch "setupCAUIMServer.bin" on a Linux server to install or upgrade UIM, we see the following error and the installer exits:

 

==== JRE libraries missing or incompatible.

 

We have confirmed that we are installing to a supported Linux version.  How can we work around this error?

Environment

Release : 20.4

Cause

This occurs when the "noexec" flag is set on the /tmp folder in the environment, disallowing executable files from being launched from the /tmp folder.

Resolution

You should create a new folder in a diiferent location and assign the IATEMPDIR variable to this location before running the installer:

Example:

# sudo su
# cd /
# mkdir tmp2
# IATEMPDIR=/tmp2
# export IATEMPDIR

After this the installer will launch successfully.