Mac endpoint not reporting to DLP console

Products

• Data Loss Prevention Enterprise Suite
• Data Loss Prevention
• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention Endpoint Discover

Issue/Introduction

One or more of your MAC OS DLP agents is not showing up in the Enforce console agent list after installation. The communication port 10443 is open.

Cause

Unsupported version of MAC OS

Resolution

Please refer to macOS Operating System Requirements for Endpoint Systems.