universe.log grows quickly with ERROR owls_runbook_select

Products

• CA Automic Dollar Universe

Issue/Introduction

Endless log entries populating universe.log with below:

| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 

Unable to view the runbooks on the node.

Environment

Release : 6.x

Component: DOLLAR UNIVERSE

Cause

After review of UX-Trace, we identified that above error is due to data corruption in the file u_fmrb60.dta where we identified that it contain lot of corrupt records with missing data.

Corrupted Entries in red box where the entries missing 0000...1 entries against them.

 

Resolution

Due to corrupted entries in u_fmrb60.dta file this file need to be reinitialize as described below

1: Load the node environment and cd to $NODE_INSTALL_DIR/bin

2: Stop the node unistop

3: Take a backup of file $NODE_INSTALL_DIR/data/u_fmrb60.dta,  $NODE_INSTALL_DIR/data/u_fmrb60.idx file outside of $NODE_INSTALL_DIR

4: reinitialize the file i.e. uxrazfic u_fmrb60.

5: Perform a reorganization unireorg

6: Start the node unistart

The above will result in reinitializing the above files and all runbooks entry will be removed.