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universe.log grows quickly with ERROR owls_runbook_select

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Article ID: 258280

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Endless log entries populating universe.log with below:

| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 
| 2022-12-30 01:20:47 |ERROR|X|IO |pid=26067.139671623411456| owls_runbook_select       | cannot parse operation exception article [U000000678G9999999 

Unable to view the runbooks on the node.

Environment

Release : 6.x

Component: DOLLAR UNIVERSE

Cause

After review of UX-Trace, we identified that above error is due to data corruption in the file u_fmrb60.dta where we identified that it contain lot of corrupt records with missing data.

Corrupted Entries in red box where the entries missing 0000...1 entries against them.

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=n6Bxcvd2oTyM3kKd/Aox4Q==

 

Resolution

Due to corrupted entries in u_fmrb60.dta file this file need to be reinitialize as described below

1: Load the node environment and cd to $NODE_INSTALL_DIR/bin

2: Stop the node unistop

3: Take a backup of file $NODE_INSTALL_DIR/data/u_fmrb60.dta,  $NODE_INSTALL_DIR/data/u_fmrb60.idx file outside of $NODE_INSTALL_DIR

4: reinitialize the file i.e. uxrazfic u_fmrb60.

5: Perform a reorganization unireorg

6: Start the node unistart

The above will result in reinitializing the above files and all runbooks entry will be removed.