The metric type definitions are not present in the database.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The metric type definitions are not present in the database.

Environment

UIM 20.4

Policy_management_ws version 20.45

Cause

This issue indicates that the metric type definitions are not present in the database.

Resolution

To troubleshoot this issue:-

 

== Query the

s_qos_data

table with the probe name to verify that the metrics are populated in the table:

Select * from s_qos_data where probe='<probename>'

 

== Query the

cm_configuration_item_metric_definition

table to ensure that the given metric type exists in it:

 

Select * from cm_configuration_item_metric_definition where met_type='<met_type>'

 

 

== If the above step does not work, get the required definition pack and update ci_definition_pack in the environment:

 

Select * from cm_configuration_item_metric where ci_metric_id in (select ci_metric_id from s_qos_data where probe='<probename>')