CIs removed from UIM but not removed from SOI
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CIs removed from UIM but not removed from SOI

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Article ID: 258224

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

After removing 2 CIs from UIM, those CIs were not removed from SOI. What configuration changes are required to allow for this?

Environment

Release : 4.2

Resolution

It is necessary to enable the alert and service synchronization in the synchronization Configuration.

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