APMIA 2022.6.0.9 not installing on AIX
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APMIA 2022.6.0.9 not installing on AIX

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Article ID: 258146

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Trying to install version APMIA Infrastructure Agent 2022.6.0.9 on AIX 7.0 server, get an error on install. 

Log text:

  [INFO] Owner of apmia folder is root.
  [INFO] Updating log4j in IntroscopeAgent.profile with logfile
Detected AIX:
Installing the APM Infrastructure Agent daemon...
0513-071 The apmia Subsystem has been added.
Starting APM Infrastructure Agent with SRC...
Waiting for APM Infrastructure Agent..................
WARNING: APM Infrastructure Agent may have failed to start.
  [INFO] APM Infrastructure Agent could not be installed/started.
  [INFO] Host Monitoring Agent is not present at /opt/apm/apmia.
Detected AIX:
APM Infrastructure Agent is not running.
Removing APM Infrastructure Agent daemon...
0513-083 Subsystem has been Deleted.
  [INFO] APM Infrastructure Agent Uninstallation Completed.

 

Environment

Release : 22.1

Cause

The internal JVM was corrupted in some way in the package from ACC. 

Resolution

Recreating the ACC package resolved the issue