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In CA Performance Management (CAPM), when assigning DC to IP Domain and Tenant, IP Domain field is empty

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Article ID: 258055

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Updated On:

Products

DX NetOps CA Performance Management - Usage and Administration

Issue/Introduction

All Data Collectors are assigned to Default Tenant and IP Domain. When trying to assign them to a specific Tenant and IP Domain by choosing the Tenant, the IP Domain field is empty and does not give option to choose IP Domain:

However, if it is reset back to default tenant, the IP Domain is listed:

Environment

DX NetOps CAPM Release : 20.2 or later

Resolution

The process should be:

  1. Create the tenant,

  2. Proxy into the tenant,

  3. Create the IP domain,

  4. Administer the tenant,

  5. Goto IP Domains and the IP Domain/s should be listed in the selection box

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