search cancel

Dollar Universe Update fails on Unix

book

Article ID: 257999

calendar_today

Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

An update fails during the backup step with the following messages:

Calculating estimated minimum free space ... (This step may be long depending on instance size)
/tmp/DUAS/du_as_6.10.91_linux_26_64/tools/unibackup: line 650: bc: not found
/tmp/DUAS/du_as_6.10.91_linux_26_64/tools/unibackup: line 656: *3/2: arithmetic syntax error

 

This is the entire update log (messages in bold):

=============================================================================================================
Upgrade of DUAS to version 6.10.91: 20221221-092945
=============================================================================================================

================================================================================
Welcome to the DUAS upgrade procedure
Kit directory is /tmp/DUAS/du_as_6.10.91_linux_26_64
Started at 20221221-092945
================================================================================

Starting upgrade in interactive mode.
# --------------------------------------------------------------------

A Dollar Universe v6 instance environment is loaded and you want to upgrade it.

Recording data in file "/tmp/DUAS/upgrade_response_file"
Upgrade is going to start...Press return to continue or Ctrl C to abort

Current DUAS version is 6.7.41

Checking if instance is stopped...
OS is LINUX_REDHAT
.
# ------------------------------------------------------------------------------------------------------
# DUAS instance ("Z12003", "SLT00446") is stopped.
# ------------------------------------------------------------------------------------------------------
Ok : instance is stopped.
--> executing : chmod -R u+w /var/opt/ORSYP/.Installer/DUAS/Z12003_SLT00446
Disk space OK (7296 MB available), a minimum of 163 MB is available.


====================================================================================
Starting Backup of current installation...
This may take some time depending on the size of the instance.
Backup directory is /opt/universe/Z12003/backup/backup_upgrade_Z12003_SLT00446_6.7.41_20221221_093013, backup will be done in full mode.
--> executing : /tmp/DUAS/du_as_6.10.91_linux_26_64/tools/unibackup -n -s -b /opt/universe/Z12003/backup/backup_upgrade_Z12003_SLT00446_6.7.41_20221221_093013 -l full
DUAS environment loaded for Company Z12003 Node SLT00446.


#--------------------------------------------------
# Starting DUAS backup
# At 20221221-093027
# -------------------------------------------------


Starting backup with level(s) : full
         Backup folder is : /opt/universe/Z12003/backup/backup_upgrade_Z12003_SLT00446_6.7.41_20221221_093013
         Root directory is : /opt/universe/Z12003
         Company name is : Z12003
         Node name is : SLT00446
Calculating estimated minimum free space ... (This step may be long depending on instance size)
/tmp/DUAS/du_as_6.10.91_linux_26_64/tools/unibackup: line 650: bc: not found
/tmp/DUAS/du_as_6.10.91_linux_26_64/tools/unibackup: line 656: *3/2: arithmetic syntax error

--> !!! WARNING !!!


#--------------------------------------------------
# ---> ERROR:
# -------------------------------------------------

-----> Backup error, cannot continue.
Check and/or fix the issue before relaunch upgrade.

#--------------------------------------------------
# Procedure aborted.
# -------------------------------------------------

Environment

Release : 6.10

Unix

Cause

The Unix command 'bc' was not installed

Resolution

Install the command 'bc' (for instance with yum)

Additional Information

You can test if 'bc' is installed with following command:

> echo 1+1 | bc

The result should be 2