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Switching WP to DWP fails: Switch server mode to DWP not allowed during Zero Downtime Upgrade

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Article ID: 257795

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The following error message shows up when trying to switch WP to DWP from AWI.

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Environment

Release : 21.0.4

Cause

It is possible that ZDU was performed but not complete.

Resolution

In Client 0, please check the parameter ZERO_DOWNTIME_UPGRADE in UC_SYSTEM_SETTINGS if it is set to Y. By default it is set to N.

In order to move forward with this issue, please check in Client 0 ->Administration -> Automation Engine Management -> System Upgrade . In which phase it is now ? Try cancelling it and see if the issue is fixed.

If it is not in any phase, please modify the value of the ZERO_DOWNTIME_UPGRADE to N in UC_SYSTEM_SETTINGS. Once done, please stop and restart your AE system.