CA Process Automation Server Name Change

Products

• CA Process Automation Base

Issue/Introduction

Attempting to change the host name that PAM is running on and finding that there continue to be references to the old host name in the PAM implementation.

Environment

Release : 4.3

CA Process Automation

Cause

Server name change is unsupported in PAM.  This is due to the multiple locations within PAM which can reference the original server host name, which cannot be modified comprehensively.

Resolution

If the host name was changed, restore the original host name, create a new server with the correct naming convention in place, then install a new PAM instance on that server pointing to the existing DB Server.