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Multiple devices Interface unreachable

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Article ID: 257748

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Updated On:

Products

DX NetOps

Issue/Introduction

We have on multiple devices suppressed (unreachable) interfaces. This while the interfaces are all active and connected.

Reconfiguring the device fails and the only solution seems to be to delete the device and read it.

But as it's happening on 50+ devices, we'll be losing the reporting data, not to speak of the manually added connections.

The main question here: why is this happening and how can we resolve this quickly without having to remove the device?

Example:

PAUX-01 10.2.5.27

 

 

 

Delete and readd

 

This not the first time it's happened, but before it was on a single device.

It's all on Cisco Viptela devices.

Environment

Release : 21.2

Cause

Device OS is Upgraded to 20.3.6 which is not tested.

Resolution

VNA 21.2 or 22.2 supports only below versions and 20.3.6 is not yet tested.

Supported Releases
VNA supports the following Viptela releases:
Viptela 20.3.4 (VNA 21.2.2 or higher)
Viptela 20.3.2
Viptela 20.1.1
Viptela 19.x
Viptela 18.4
Viptela 18.3
Viptela 17.2.0
Viptela 17.1.0

21.2
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/virtual-network-assurance/21-2/building/viptela.html#concept.dita_5b2f77af0efe3d4b8c276df352a4ac5412ddeff0_SupportedReleases

22.2
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/virtual-network-assurance/22-2/building/viptela.html

 

 

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