Asset field as empty is not updating in the system.

Products

• CA IT Asset Manager
• CA IT Asset Manager Asset Portfolio Management
• CA Service Management - Asset Portfolio Management

Issue/Introduction

While uploading the Asset field as empty using the IT Asset Management data importer, it is not updating in the system with empty/NULL. 

Environment

CA IT Asset Management 17.3 and 17.4

Resolution

Update input file with value as NULL 

If we change to "EMPTY" value in above, then same needs to be mentioned in the input file.