Asset field as empty is not updating in the system.
book
Article ID: 257720
calendar_today
Updated On:
Products
CA IT Asset Manager
CA IT Asset Manager Asset Portfolio Management
CA Service Management - Asset Portfolio Management
Issue/Introduction
While uploading the Asset field as empty using the IT Asset Management data importer, it is not updating in the system with empty/NULL.
Environment
CA IT Asset Management 17.3 and 17.4
Resolution
Update input file with value as NULL
If we change to "EMPTY" value in above, then same needs to be mentioned in the input file.
Feedback
thumb_up
Yes
thumb_down
No