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Asset field as empty is not updating in the system.

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Article ID: 257720

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Updated On:

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CA Service Desk Manager

Issue/Introduction

While we upload the Asset field as empty using data importer  is not updating in the system with empty/NULL. 

Environment

Release : 17.3

Resolution

# Update input file with value as NULL 
# If we change to "EMPTY" value in above, then same needs to be mentioned in the input file.



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