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Suspicious files are not submitting to Sandbox from Endpoint detection and response

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Article ID: 257719

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Updated On:

Products

Endpoint Detection and Response

Issue/Introduction

Suspicious files are not submitting (Automatically/Manually) to Sandbox from Endpoint detection and response (EDR). 

Environment

Endpoint Detection and Response 4.7.1 and lower

Cause

MariaDB atp_event database, quarantined_file table record is not deleted after 180 days retention period is passed

Resolution

Fix of the issue is available in EDR 4.8.