search cancel

Unable to complete database backup

book

Article ID: 257675

calendar_today

Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

Not able to perform a database backup, after turning off the cluster. 

 

 

Environment

Any PAM environment. 

Cause

After the cluster is turned OFF the database is locked for security reasons. 

 

Resolution

Cluster has to be turned OFF.

Steps to resolve this: 

Configuration/Clustering/Global Settings 

Unlock the database by clicking "Unlock Me" 

Proceed with data base back up:

Configuration/Database/Save Database and Configuration

 

Attachments