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Bad GateWay Error in Jaspersoft Studio

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Article ID: 257653

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When running the query in the Jaspersoft report studio we are intermittently getting a Bad Gateway error for fetching the data:

Environment

Release : Any

Resolution

Refresh the datasource connection and restart Studio, then try again :

    1. Open the Adapter
    2. Make sure Classspath is correct
    3. Click Test button
      https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=1GirRkjQYSOvv/MfNkGVSw==
    4. Restart Jaspersoft Studio
    5. This should normally address the problem - as adapter is slower than a regular connection

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