AppNeta - Upgrade software errors and troubleshooting

Products

• AppNeta

Issue/Introduction

I'm having errors when attempting to upgrade to the latest version

Resolution

If an upgrade attempt fails, try the following:

1. Retry the upgrade.
2. Restart the 

   monitoring point

    then retry the upgrade.
3. Physically power the 

   m50

    off for 10 seconds then back on and retry the upgrade.
4. Reflash the monitoring point using the USB method

If you are still unsuccessful, contact Broadcom Support.