Custom cabi report does not export in .pdf and /or .docx format
Error: There was an error on the server. Try again or contact site administrators. (Error UID: 2a43d6d7-7edf-4f6e-9182-9f21b2e3bba1)
As per the Developer Tools output in the browser->Console:
GET http://wv2264/cabijs/rest_v2/hypermedia/resources?limit=10&sortBy=accessTime&accessType=VIEWED&type=reportUnit&type=adhocDataView&type=olapUnit&type=dashboard&relativeUriToExclude=/temp&relativeUriToExclude=/adhoc/topics&relativeUriToExclude=/public/adhoc/topics 500
14:22:12.853 [request] [ERROR] - <?xml version="1.0" encoding="UTF-8" standalone="yes"?><errorDescriptor><errorCode>generic.error.message</errorCode><errorUid>2a43d6d7-7edf-4f6e-9182-9f21b2e3bba1</errorUid><message>There was an error on the server. Try again or contact site administrators. (Error UID: 2a43d6d7-7edf-4f6e-9182-9f21b2e3bba1)</message></errorDescriptor>
Release: 20.4
- Jaspersoft settings
1. Cabi(Jasperserver) machine chrome/chromium is not installed only internet explorer was available so the customer had to install chrome on the cabi robot machine
(Please refer to this link: https://community.jaspersoft.com/documentation/tibco-jasperreports-server-community-project-installation-guide/v8/selecting-0
2. To change the chrome/chromium in js.config.properties file (check Google Chrome properties on that machine and edit the following value.
chrome.path = C:/Program Files/Google/Chrome/Application/chrome.exe
Please refer to the Tibco administrators guide page number 210. Note that the pdf is attached.
Also in the js.config,
changed chrome.page.timeout=600
to
chrome.page.timeout=900
3. Restart cabi
4. Restart wasp
5. Custom report was then exportable in pdf and docx format.