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API-1007 : You Are Not Authorized To Process Request Error On Task List After Upgrade

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Article ID: 257467

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

After upgrade, receiving below error on Task List:

API-1007: You are not authorized to process request. Contact your system administrator for necessary security rights.

Errors in logs:

(clarity:PM:17056264__83E1481B-EA45-441C-97A6-F401CB8050C4:PPM_REST_API) User PM tried to GET resource [resource name: obaTodos, resource id: null] but does not have permission.

ERROR 2022-12-22 12:19:09,206 [https-jsse-nio2-443-exec-11] xql2.rule (clarity:oc22be7:17056231__34F201AE-7A37-4EE5-B01C-811378CD5337:PPM_REST_API) Insufficient rights to add/update team record

Cause

Missing permissions

Resolution

Should add some of the following To Dos permissions to the resource depending on what their access should be:

This change went in 15.9.2, the new permissions were added and documented in Change and Impact Guide:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/16-0-1/release-information/clarity-ppm-change-impact-and-upgrade.html

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