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Tie Breaker Scheduler service not starting "Could not get function dispatch table for CAPKI library"

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Article ID: 257348

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Application sever and schedule not starting with the following error

Could not get function dispatch table for CAPKI library
[01/09/2023 00:36:50]      CAUAJM_E_00224 The CAPKI library experienced an internal error and may not have initialized properly.
[01/09/2023 00:36:50]      CAUAJM_E_18407 Failed to connect to Oracle server: ASPQ12
[01/09/2023 00:36:50]      CAUAJM_E_18408 Invalid connect string specified.
[01/09/2023 00:36:50]      CAUAJM_E_10649 Server ASPQ12 was not available during connection operation.
Could not get function dispatch table for CAPKI library
[01/09/2023 00:37:50]      CAUAJM_E_00224 The CAPKI library experienced an internal error and may not have initialized properly.
[01/09/2023 00:37:50]      CAUAJM_E_18407 Failed to connect to Oracle server: ASPQ12
[01/09/2023 00:37:50]      CAUAJM_E_18408 Invalid connect string specified.
[01/09/2023 00:37:50]      CAUAJM_E_10649 Server ASPQ12 was not available during connection operation.
Could not get function dispatch table for CAPKI library
[01/09/2023 00:38:50]      CAUAJM_E_00224 The CAPKI library experienced an internal error and may not have initialized properly.
[01/09/2023 00:38:50]      CAUAJM_E_18407 Failed to connect to Oracle server: ASPQ12
[01/09/2023 00:38:50]      CAUAJM_E_18408 Invalid connect string specified.
[01/09/2023 00:38:50]      CAUAJM_E_10649 Server ASPQ12 was not available during connection operation.

]$ autoflags -a
0078 LINUX ORA 12.0 01.03 59a56aca xxxxx.xxx.xxxx xxxxxxxxx


$ autosyslog -e
Could not get function dispatch table for CAPKI library
Could not get function dispatch table for CAPKI library
CAUAJM_E_10029 Communication attempt with the AutoSys Application Server has failed! [xxxxxxxxx:9000]
Could not get function dispatch table for CAPKI library


CAUAJM_E_10029 Communication attempt with the AutoSys Application Server has failed! [xxxxxxxxx:9000]
Could not get function dispatch table for CAPKI library
CAUAJM_E_10029 Communication attempt with the AutoSys Application Server has failed! [xxxxxxxxx:9000]
CAUAJM_E_10221 Exhausted list of available Application Server(s). Failing request.
Could not get function dispatch table for CAPKI library
CAUAJM_E_50033 Error initializing tx subsystem:  CAUAJM_E_10062 Failed to get initial configuration from AutoSys Application Server(s).

Environment

Release : 12.0

Resolution

The Services were running fine production and shadow.

It appears that the CAPKI was installed from another DVD. The version was not compatible.

Renamed the CAPKI folder in the $CASHCOMP  location

The tar the CAPKI from the working primary server and copied it to here.

After extracting the tar file. The Autosys scheduler and application server came up fine.