PAM-CMN-0155 When Trying to Update A PVP Approver

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

On 4.1.x PAM, the following error occurs when trying to update a user who is a password view policy approver.

PAM-CMN-0155: User testuser was not updated.

Environment

Privileged Access Manager 4.1.x

Cause

Internal testing has narrowed the issue down to a user who is a PVP approver and inherits their Credential Manager Group from a User Group.

Resolution

The issue with the code has been resolved as DE553877 in the 4.1.3 release.

Additional Information

Resolved Issued in 4.1.3: https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager/4-1-3/release-information/Resolved-Issues-in-4-1-3.html