Errors appearing on the PGP Server Unhandled exception in Boomerang

Products

• Desktop Email Encryption
• Drive Encryption
• Encryption Management Server
• Endpoint Encryption
• File Share Encryption
• Gateway Email Encryption
• PGP Command Line
• PGP Key Management Server
• PGP Key Mgmt Client Access and CLI API
• PGP SDK

Issue/Introduction

The following error may appear on the Symantec Encryption Management Server (PGP server) at seemingly random intervals:

 

ERROR  pgp/wm[2002]: Unhandled exception in Boomerang: java.lang.IllegalStateException: Cannot create a session after the response has been committed EXCEPTION STACK TRACE: 

 

Resolution

The error above has been observed to be benign and have not been linked to any particular issues occurring.

However; if you would like to pursue what may be causing this, please reach out to Symantec Encryption Support for further guidance and reference this ticket.

Additional Information

EPG-29009