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Upgraded to V17 and alert emails not being sent due to incorrect fields

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Article ID: 257301

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Updated On:

Products

SYSVIEW Performance Management

Issue/Introduction

Example below. Fields are missing from our Alert emails, causing some to not be sent.

SYSVIEW Performance Management

Exception Alert

System

Jobname

ASID

JobID

TranID

Task

PRDB

JOB01076

CICS_TRAN_CICS_LIFETIME

CICPPSA

&19

&20

 

Metric

RsceScope

RsceName

RsceQual

00:08:00

&mail_RsceScope

&mail_RsceName

&mail_RsceQual

 

Old Status

Elapsed Time

New Status

Value

Warning

Problem

0.000000

*

*

*

*

&18

Environment

Release : 17.0

Cause

The Capture Alert Email parmlib members *MAIL in the **.CNM4BCAP and **.CNM4BTMP datasets changed as of release 17.0

Resolution

The various *MAIL members in the CNM4BCAP and CNM4BTMP libraries were changed in Release 17.0.   Any previous *MAIL members in the SITE library from a previous release should be renamed and then the 17.0 members copied into the SITE library and updated.  Once they are confirmed, then the older renamed members could be deleted if you prefer.  Per the manual:  

Event Capture email updates were made to the following members in the CNM4BCAP and CNM4BTMP data sets that are used to send email notifications:
    CICSMAIL
    GSVOMAIL
    IMSMAIL
    MQSMAIL
    MVSMAIL
    TCPMAIL


The format of the emails changed. The email subject line was condensed to accommodate the new 32-character metric names, and some of the fields in the email body were renamed. If you customized any of these members in your site data sets, review them for any required updates.

 

 

Additional Information

Further information can be found at:

https://techdocs.broadcom.com/us/en/ca-mainframe-software/performance-and-storage/ca-sysview-performance-management/17-0/installing/prepare-for-installation/upgrade-checklist.html

https://techdocs.broadcom.com/us/en/ca-mainframe-software/performance-and-storage/ca-sysview-performance-management/17-0/installing/upgrade-your-product/upgrading-from-16-0-to-17-0/upgrade-event-capture-parameters-for-exception-alerts.html