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Spectrum group inventory issue

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Article ID: 257230

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Updated On:

Products

DX OI SaaS

Issue/Introduction

Spectrum group inventory issue.

It seems like Spectrum group inventory items are not syncing up properly with OI service.

The OI service is defined with Spectrum group. this Spectrum group is showing 4 items in the Spectrum console.

In the OI service inventory, it is showing 6 items. it seems like there are duplicate items on the OI side.

 

Environment

Release : SAAS

Resolution

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-netops/22-2/Fault-Monitoring-with-DX-Spectrum/integrating/integrate-ca-spectrum-with-ca-digital-operational-intelligence-using-spectrum-data-publisher.html

For example, FullSyncInterval - Specifies the interval between two full syncs in hours. By default, full sync is set to 720 hours. To sync the TAS inventory more frequently, you can, for example, set it to 24 hours.

Was set to 168 hours  to 7 days 

Set Incremental Sync from 30 to 5 mins.