Grouping in staffing grid makes data disappear

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

No more results are displayed when using any attribute in the Staffing module (Grid) to group data.

Cause

/META-INF/projmgr/omd/team.xml could not be loaded by the application due to environmental issues.

Resolution

Closing all other applications in the Windows server where clarity was deployed, followed by a restart of the services.