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Grouping in staffing grid makes data disappear

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Article ID: 257222

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

No more results are displayed when using any attribute in the Staffing module (Grid) to group data.

Cause

/META-INF/projmgr/omd/team.xml could not be loaded by the application due to environmental issues.

Resolution

Closing all other applications in the Windows server where clarity was deployed, followed by a restart of the services.