Unable to publish reports from JasperStudio - 404 error

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

When attempting to publish a report via JasperStudio, the the following error is received

Environment

JasperSudio 7.9

All Supported Windows Operating Systems

Resolution

In the JasperSoft Studio Server connection, check the setting for the 'Use Protocol' option in Advanced Settings 

Ensure that the setting is set to 'REST / REST, if fails then SOAP' as depicted in the screenshot below:

If the issue still persists, please contact Broadcom Support for further assistance.