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Do we support Xenapp probe to monitor Citrix 7.x or later versions?

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Article ID: 257126

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Do we support Xenapp probe to monitor Citrix 7.x or later versions?

Environment

Citrix 7.x

Xenapp probe

Resolution

Its not supported to use old xenapp probe to monitor new Citrix versions 7.x , just old 6.x Citrix.

Please use the xendesktop probe:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/monitoring/servers-and-application-infrastructure/xendesktop-xendesktop-monitoring/xendesktop-preconfiguration-requirements.html

The probe can monitor Citrix XenApp and XenDesktop versions 7.5, 7.6, 7.8, 7.13, 7.15 and 7.17 deployed on Windows 2008R2 and later.