MUX: Can't add attachments to Conversations inside Project

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When inside a project at the Conversation Tab and trying to add a an attachment the following error is received 

Could not upload Test File.docx.
Allowed file extensions: txt, pdf, swf, doc, docx, rtf

 

The Authorized File Extensions are set as: 

txt, pdf, swf, doc, docx, rtf

 

Attachments work in other locations

Environment

Release : 16.0.3

Cause

If spaces are present in the syntax of the Authorized File Extensions, this may cause this issue.

Resolution

Alter the Authorized File Extensions to change:

txt, pdf, swf, doc, docx, rtf

to

txt,pdf,swf,doc,docx,rtf