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Invalid start date filter in Outage Editor search by Timespan

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Article ID: 257044

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Updated On:

Products

DX NetOps CA Spectrum

Issue/Introduction

The Outage Editor - Search by Timespan is showing  the following error message:

An invalid start date filter was specified in the filter.

But the same time range is accepted in the next window.

Environment

Release : 21.2

Cause

Engineering  has identified the root cause of this issue, and it is because of a typo: 

filtertartTime instead of filterStartTime field mentioned in TimespanOutageEditor.jsp file located at $SPECROOT/tomcat/webapps/spectrum/rpmgr/admin.

Resolution

Edit the $SPECROOT/tomcat/webapps/spectrum/rpmgr/admin TimespanOutageEditor.jsp file.

Go to row/line number 77: <input type="text" class="form-control" style="width:30%; margin:10px !important;"  name="filtertartTime" value="MM/DD/YYYY hh:mm:ss AM" size="25"/>

Change from: name="filtertartTime"

to: name="filterStartTime"

Corrected row/line number 77: <input type="text" class="form-control" style="width:30%; margin:10px !important;"  name="filterStartTime" value="MM/DD/YYYY hh:mm:ss AM" size="25"/>

Save the jsp file, clear the tomcat/work directory, and rerun the "Outage Editor - Search by Timespan" page and it should work absolutely fine. No need to restart tomcat as its just a jsp file change.

As this is a low-priority issue we will not be providing any patch for this case, we will deliver the changes to the main release (Spectrum 22.2.5).

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