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What happens when the Endpoint Detection and Response licenses count is less than devices in the Environment?

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Article ID: 257012

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Updated On:

Products

Endpoint Detection and Response Endpoint Security

Issue/Introduction

In the Endpoint Detection and Response(EDR) have renewed less license compare to the system/devices in the environment.

Example: For 5000 endpoint renewed only 4000 license

Environment

EDR : 4.6.8

Resolution

Due to difference in actual Endpoints and license count, The remaining Endpoints would not be able to do reputation even though its Enrolled to EDR.
EDR Administrator continue to receive notification for EDR license violation.