UIM alarms being generated in maintenance mode occasionally

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We randomly see some alarms getting past nas and into the console even though the devices are in maintenance mode.

Environment

Release: 20.4
Component: maintenance_mode, nas, ems

Resolution

Run raw configure on the nas probe and set the following under 'setup':

maint_max_resp_time = 50
registrationIntervalLookAheadMinutes = 60

Run raw configure on the ems probe and set the following under 'setup':

maintenance_mode_cmd_timeout = 300000